Account Tree Support Center
Explore Our Video Walkthroughs
We recognize that visuals can be helpful in the support process. That's why we've put together a series of helpful walkthroughs designed to give you a clear and concise understanding of Account Tree.
User Guides
We provide our valued clients with comprehensive user guides tailored to each user level. These User guides are designed to help you successfully navigate Account Tree with ease. If you or your district staff do not have access to them, please feel free to contact us.
Additional Resources
If you'd like a video walkthrough for a specific action, we have imbedded user guides within every page of our software. Simply Navigate to the top left of the page you need assistance with, and click the light blue "User Guide" button.
Popular Topics & Guides
School User FAQs
District FAQs
Still need help? Don't hesitate to contact us!
Phone Support
(617)684-6571
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For immediate assistance or to speak directly with a member of our support team, please call us. We aim to answer your call right away, but if you reach our voicemail, please leave a detailed message with your name and callback number. We'll get back to you promptly, aiming to respond to all phone inquiries within 24 hours.
Email Support
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For all inquiries, you can reach our team directly via email. We are committed to providing you with timely and effective support. Again, our goal is to respond to all emails within 24 hours. We look forward to assisting you and ensuring your experience with account tree is seamless.